At Dr. Suresh Babu – Laparoscopy & Laser Surgeons, we are committed to providing safe, ethical, and compassionate medical care. To ensure a positive healing experience, every patient is entitled to certain rights and is expected to follow specific responsibilities.
🟦 Patient Rights
1. Right to Quality Medical Care
You have the right to receive safe, effective, and evidence-based treatment delivered with dignity and respect.
2. Right to Privacy & Confidentiality
Your personal information, medical history, reports, and consultation details will be kept confidential. Privacy is assured during examinations and discussions.
3. Right to Clear Information & Explanation
You have the right to:
- Understand your medical condition
- Receive details about diagnosis, treatment options, risks, and alternatives
- Ask questions and get clear, honest answers
- Request clarifications at any time during the course of treatment
4. Right to Informed Consent
No procedure or surgery will be performed without your informed consent. You will receive full details of the procedure, risks, benefits, and recovery expectations before signing.
5. Right to Seek a Second Opinion
You may consult another qualified doctor or hospital for a second opinion without any restriction.
6. Right to Emergency and Stabilizing Care
In case of emergency, immediate attention and necessary medical support will be provided.
7. Right to Be Treated with Respect
You have the right to care without discrimination based on age, gender, religion, caste, economic status, or personal beliefs.
8. Right to Review Bills & Costs
You have the right to understand all consultation charges, diagnostic fees, surgery costs, and payment requirements before undergoing procedures.
9. Right to Safety & Hygiene
You have the right to receive treatment in a clean, safe, and hygienic environment that adheres to medical standards.
🟩 Patient Responsibilities
1. Provide Accurate and Complete Medical Information
Patients must provide truthful details regarding:
- Medical history
- Medications
- Allergies
- Past surgeries
- Existing health conditions
Providing incomplete or false information may affect diagnosis and surgery outcomes.
2. Follow Medical Advice & Instructions
Patients should:
- Follow the treatment plan
- Attend scheduled follow-ups
- Take medicines as prescribed
- Follow pre- and post-operative guidelines strictly
Not following instructions can impact recovery and results.
3. Respect Clinic Staff & Policies
Patients must speak respectfully to doctors, staff, and other patients.
Any disruptive behavior may lead to refusal of service.
4. Be On Time for Appointments
- Clinic visits: arrive 15 minutes early
- Online consultations: join 10–15 minutes before the scheduled time
Delays may reduce consultation time or require rescheduling.
5. Financial Responsibility
Patients are responsible for:
- Paying consultation, investigation, and surgery fees
- Reviewing refund/cancellation policies beforehand
- Settling dues promptly
6. Maintain Personal Hygiene & Safety Measures
Patients must comply with clinic safety protocols, including mask usage or sanitation rules when required.
7. Take Care of Personal Belongings
The clinic is not responsible for loss of valuables. Keep your belongings secured.
8. Notify Changes in Condition
Patients must immediately inform the clinic if they experience:
- New symptoms
- Side effects
- Post-operative complications
- Unable to attend appointments
9. Respect the Healing Environment
Maintain silence, avoid causing disturbances, and follow staff instructions to ensure a peaceful environment for all patients.
⭐ Conclusion
We believe healthcare works best when patients and medical teams work together.
By knowing your rights and fulfilling your responsibilities, you help us deliver the highest standard of surgical and clinical care.